01
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
Please visit our comprehensive shipping policy for estimated delivery times.
02
WHERE CAN I TRACK MY ORDER?
You'll receive an email with tracking information once your order has shipped. You can also track your order via the order tracking page.
03
CAN I CHANGE MY SHIPPING ADDRESS?
Please email info@zanzizest.co.za with your updated order number and correct address. Please note that address changes cannot be made once the order has shipped.
04
CAN I CANCEL MY ORDER?
Yes, but please email info@zanzizest.co.za ASAP. Orders cannot be canceled once they've shipped.
05
HOW DO I PROCEED WITH RETURNING MY ORDER?
We offer a 30-day money-back guarantee. For more information, please visit our return and exchange policy.
06
WHAT DO I DO IF MY SHIPMENT ARRIVES DAMAGED?
Inspect your order upon arrival and contact us immediately if you find any defects or damage.
07
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept American Express, Credit/Debit cards (Visa/Electron/Maestro), Instant EFT (Payfast), Mobicred, Samsung Pay, QR Code Apps, SnapScan, Store Card (RCS), and Zapper.
08
HOW CAN I GET IN TOUCH WITH YOU?
Reach out to us via email, live chat, or social media channels. More contact details can be found on the contact information page.
Still have questions? contact us.
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